Terms of service

These terms apply when you visit or buy from the chiuchiu online store. By placing an order or using the store you agree to them. Last updated: October 2026.

Orders and acceptance

When you place an order you are making an offer to buy. We may accept or decline any order, for example because an item is out of stock, a price or description is wrong, or we suspect fraud. An order is accepted when we send you a shipping confirmation.

Prices and payment

Prices are shown in US dollars unless the store shows another currency at checkout, and may change without notice. Taxes, duties and shipping are calculated at checkout. Payment is taken when you place your order.

Product information

We try to describe and photograph every piece accurately. Colours can look different on different screens, and because many pieces are made in small batches or washed by hand, slight variations between items are normal.

Shipping and returns

Our shipping policy and refund policy form part of these terms.

Intellectual property

The text, images, logos and designs on this store belong to chiuchiu or its licensors. You may not copy, reproduce or use them for commercial purposes without our written permission.

Use of the store

You agree not to misuse the store, interfere with its operation, attempt to gain unauthorised access, or use it for any unlawful purpose.

Limitation of liability

To the extent the law allows, chiuchiu is not liable for indirect or consequential losses arising from your use of the store or the products. Nothing in these terms limits any rights you have under consumer law that cannot be excluded.

Changes and contact

We may update these terms from time to time; the version on this page when you place an order applies to that order. Questions? Reach us through our contact page.